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<html xmlns="http://www.w3.org/1999/xhtml"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /><title>22.8. Load balancer rules fail after changing network offering</title><link rel="stylesheet" type="text/css" href="Common_Content/css/default.css" /><link rel="stylesheet" media="print" href="Common_Content/css/print.css" type="text/css" /><meta name="generator" content="publican 2.8" /><meta name="package" content="Apache_CloudStack-Admin_Guide-4.0.0-incubating-en-US-1-" /><link rel="home" href="index.html" title="CloudStack Administrator's Guide" /><link rel="up" href="troubleshooting.html" title="Chapter 22. Troubleshooting" /><link rel="prev" href="troubleshooting-unable-to-power-on-vm.html" title="22.7. Unable to power on virtual machine on VMware" /><link rel="next" href="time-zones.html" title="Appendix A. Time Zones" /></head><body><p id="title"><a class="left" href="http://cloudstack.org"><img src="Common_Content/images/image_left.png" alt="Product Site" /></a><a class="right" href="http://docs.cloudstack.org"><img src="Common_Content/images/image_right.png" alt="Documentation Site" /></a></p><ul class="docnav"><li class="previous"><a accesskey="p" href="troubleshooting-unable-to-power-on-vm.html"><strong>Prev</strong></a></li><li class="next"><a accesskey="n" href="time-zones.html"><strong>Next</strong></a></li></ul><div xml:lang="en-US" class="section" id="troubleshooting-lb-rules-fails" lang="en-US"><div class="titlepage"><div><div><h2 class="title" id="troubleshooting-lb-rules-fails">22.8. Load balancer rules fail after changing network offering</h2></div></div></div><div class="formalpara"><h5 class="formalpara" id="idp35401992">Symptom</h5>
After changing the network offering on a network, load balancer rules stop working.
</div><div class="formalpara"><h5 class="formalpara" id="idp31426232">Cause</h5>
Load balancing rules were created while using a network service offering that includes an external load balancer device such as NetScaler, and later the network service offering changed to one that uses the CloudPlatform virtual router.
</div><div class="formalpara"><h5 class="formalpara" id="idp12407424">Solution</h5>
Create a firewall rule on the virtual router for each of your existing load balancing rules so that they continue to function.
</div></div><ul class="docnav"><li class="previous"><a accesskey="p" href="troubleshooting-unable-to-power-on-vm.html"><strong>Prev</strong>22.7. Unable to power on virtual machine on VMware</a></li><li class="up"><a accesskey="u" href="#"><strong>Up</strong></a></li><li class="home"><a accesskey="h" href="index.html"><strong>Home</strong></a></li><li class="next"><a accesskey="n" href="time-zones.html"><strong>Next</strong>Appendix A. Time Zones</a></li></ul></body></html>