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Issue Guest OS Windows Server 2008 R2 (64-bit) is being mapped to incorrect guest os at hypervisor, which is winLonghorn64Guest, same as that of Windows Server 2008 (64-bit). Due to this the VM's guest os type was set to "Other (64-bit)", which would not represent the guest OS accurately on hypervisor. Solution Fix is to update incorrect guest_os_name field value in DB table cloud.guest_os_hypervisor. Th query is, UPDATE IGNORE cloud.guest_os_hypervisor SET guest_os_name = 'windows7Server64Guest' WHERE guest_os_id IN (SELECT id FROM guest_os WHERE display_name LIKE 'windows%2008%r2%64%') AND hypervisor_type = 'VMware' AND hypervisor_version != 'default';